Privacy Policy - Bexley Area Chamber of Commerce

Effective Date: January 1, 2026

The Bexley Area Chamber of Commerce ("Chamber," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

Name, email address, and phone number
Business name, address, and description
Payment and billing information
Account login credentials
Messages and inquiries you send to us

Automatic Information

When you visit our website, we automatically collect certain information:

IP address and browser type
Pages visited and time spent on the website
Referring website URL
Device information and operating system
Cookies and similar tracking technologies

Business Directory Information

For members who submit business listings, we collect information that will be displayed publicly in our directory, including business name, category, address, phone, email, website, and photos. This information is intentionally made public to facilitate business networking and community discovery.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and maintain our services
To process membership applications and payments
To send administrative information and updates
To respond to your inquiries and requests
To send marketing and promotional communications (with your consent)
To conduct analytics and improve our website
To enforce our Terms of Use and legal agreements
To protect against fraud and illegal activity
To facilitate networking among Chamber members

3. Disclosure of Your Information

We may share your information in the following circumstances:

Public Directory: Business information you submit for the public directory is intentionally made available to other users and the general public.
Service Providers: We share information with third-party vendors who assist us in operating our website and conducting business (e.g., payment processors, email providers).
Legal Requirements: We may disclose information if required by law or when we believe in good faith that disclosure is necessary to protect our rights or comply with legal obligations.
Business Transfers: If the Chamber is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
With Consent: We may share information with your explicit consent for purposes you authorize.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and restricted access controls. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies allow us to:

Remember your preferences and login information
Track usage patterns and analytics
Deliver personalized content
Monitor website performance

You can control cookie settings through your browser, though disabling cookies may limit functionality of the website.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies before providing any personal information.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

Access: The right to access the personal information we hold about you
Correction: The right to correct inaccurate or incomplete information
Deletion: The right to request deletion of your information (subject to legal obligations)
Opt-Out: The right to opt out of marketing communications

To exercise these rights, please contact us using the information provided below.

8. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information and terminate the child's account.

9. Business Member Information

Business members who create directory listings agree that their business information will be publicly displayed. This includes the business name, address, phone number, website, and any photos or descriptions they provide. Members can update or remove this information by logging into their account or contacting the Chamber.

10. Email Communications

We may send you emails for administrative purposes, membership updates, newsletters, and promotional content. You can unsubscribe from non-essential communications by clicking the unsubscribe link in any email or adjusting your account preferences. Administrative emails required for account maintenance cannot be unsubscribed.

11. Policy Changes

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Your continued use of the website following posted changes means you accept the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Bexley Area Chamber of Commerce
2392 E Main St, Suite #103
Columbus, OH 43209
(614) 236-4500
info@bexleyareachamber.org